Trusted by the world's most innovative teams
Productivity Boost
Drastically cut down on support inquiries
- Always available
- GPT-4 powered AI agents are available 24/7/365 to answer your customers' questions.
- Delegate routine queries
- Our AI will handles routine queries and common issues, allowing your support team to focus on more complex, high-priority tasks.
- Enhance customer's satisfaction
- By resolving minor concerns before they reach your human agents, our AI not only streamlines your support workflow but also enhances customer satisfaction through prompt, accurate responses.
Tailored to your business
Trustworthy AI trained on your data
- Load data from any source
- Easily connect your data or upload documents.
- Multilingual
- We handle translations of your content in +100 languages automatically.
- Sources included
- Every response is backed by sources extracted from the uploaded document.
+100 languages supported
You are in control
Smart Human Handoff
- Focus on complex issues
- Our AI intuitively redirects the conversation to your human support team.
- Conversation Summary
- We send a comprehensive summary of the interaction to your support personnel, enabling them to pick up right where the AI left off.
- Your support team on steroids
- Maintain high-quality customer engagement with the perfect blend of AI efficiency and human touch, ensuring that no query goes unanswered and every customer interaction is satisfactory.
Tranform visitors into customers
Generate Leads
Leverage the prowess of our autonomous customer support agent to not just resolve queries but also identify and nurture potential leads.
Fine-tuning
Review and improve your AI
- Answers Rating
- Customers can rate the answers provided by the AI, allowing you to identify areas for improvement.
- Review
- Easily review your AI's performance and iteratively train it to meet your support objectives
- Zero-inbox Goal
- You have the option to manually mark a conversation as resolved, or let the AI do it for you. Zero-inbox means no more open tickets!
Deploy Anywhere
Omnichannel
Automatically support your customers wherever they are.
Our autonomous agent seamlessly integrates across multiple communication platforms—be it email, chat, social media, or phone—providing a consistent and efficient support experience.
Elevate your customer service to a new level of excellence, with streamlined operations and satisfied customers across all channels.
Amazing Experience
More than a FAQ Chatbot
- AI Revolution
- Unlike standard chatbots that offer canned responses to common queries, our AI-driven agent dives deeper to understand the nuanced needs of your customers.
- Beyond canned responses
- Discover a new realm of customer support with our autonomous agent that goes beyond mere FAQ interactions.
- Smart Assistant
- With the ability to tackle complex queries and seamlessly escalate to human support when necessary, it's not just an FAQ chatbot—it's your round-the-clock, intelligent customer support companion.
We respect your privacy
GDPR Compliant
- Founded in France
- All servers and databases are located in Europe.
- Secure by design
- All data is encrypted at rest and in transit.
- You own your data
- You data is only used to train your AI and is never shared with third parties.
Frequently asked questions
Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.
- What should my data look like?
- You can upload one or multiple files in 1 datastore (PDF, CSV, JSON, Text, PowerPoint, Word, Excel), or add a link to your website to be scraped. 1 chatbot is associated with 1 datastore.
- Does it use ChatGPT ?
- Yes, your chatbot uses ChatGPT (gpt-4). We are planning to support other models in the future.
- Where is my data stored ?
- The content of the document is hosted on secure AWS servers in Europe.
- Does it support other languages?
- Yes, Chaindesk supports about +100 languages. You can have your sources in any language and ask it questions in any language.
- How can I add my chatbot to my website?
- You can embed an iframe or add a chat bubble to the bottom right/left of your website.
- Can I give my chatbots instructions?
- Yes, you can edit the base prompt and give your chatbot a name, personality traits and instructions on how to answer questions ex. (only answer in French).
Join the Generative AI Revolution
Thousands of businesses worldwide are using Chaindesk Generative AI platform to solve business specific use-cases. Don't get left behind - start building your own custom AI chatbot today!